OUR
TRAINING COURSES
From webinars to on-site seminars, from beginners to professionals – learn about all the functions of our software solutions!
You have the choice: training courses for TicketOffice, abakusBT or individual training
We are pleased when you use our systems and software modules. Our systems are designed to map your business processes as effectively as possible – and to be enjoyable to use! To ensure that you can operate the applications effectively, securely and professionally, we offer a wide range of training modules. On this page, you will find training courses that we offer regularly. We are also happy to advise you on individual training courses or in-house training courses.
The TicketOffice Training Courses
With our digital “ticket counter” TicketOffice, highQ offers a genuine all-in-one solution for the efficient and transparent management of subscribers, occasional passengers and student transport. The versatile fare management system supports all types of travel authorization, whether paper ticket, smart card or mobile ticket, as well as all common sales channels, from customer center back offices and service centers to web portals and the integration of corporate customer subscriptions, job, student and school tickets.
Get to know all the functions of TicketOffice – with our comprehensive and effective training courses.
TicketOffice Webinars
With our webinars, you can quickly implement individual topics in TicketOffice
- you are ready to get started in just 120 minutes
- completely individual & flexible
- conveniently participate from your home office or workplace
You have no travel or accommodation expenses – individual webinars can also be bundled.
Simply get in touch with us! We will be happy to coordinate dates with you upon request.
Webinar
Basis 1: Contract creation, navigation, history
The first foundation for a successful start in TicketOffice:
Basis 2: Change services, organization of follow-ups
The second foundation for a successful start in TicketOffice:
Basis 3: Accounting basics, KA services
The third foundation for a successful start in TicketOffice:
Professional 1: Master data, system values, user management, visibility and much more
Learn how to administer TicketOffice:
Professional 2: Interfaces, product assignment, GDPR
In this webinar, you will gain insight into the fare configuration in TicketOffice:
Professional 3: Media and inventory management
In this seminar, you will learn everything about media and inventory management:
Student transport 1: Master data, student data, cost bearers
This webinar serves as a refresher on handling the processes for the change of school year:
Student transport 2: Bulk imports of student data & automatic change of school year
This webinar serves as a refresher on handling the processes for the change of school year:
Webshop and mailbox
This webinar is tailored to users and customers who already use online services with a TicketOffice customer web portal or a TicketOffice service center.
Reports 1
In this webinar, you will learn about all the functions of document management and how to create and design your own reports and card templates with TicketOffice.
Reports 2
In this webinar, as an extension of the Webinar Reports 1 session, you will learn about further options for controlling and designing letters in TicketOffice.
The TicketOffice on-site training courses
From basics through accounting to Professional: Learn about the functions of TicketOffice in detail and with a practical focus, each on a one-day seminar.
Organizational details:
- 1 seminar day each
- Participants: max. 10 people
- Location: Freiburg im Breisgau
- Catering included
Costs:
- Price: on request
- 30% discount for customers with a CustomerCare, service or maintenance contract
- Every 3rd participant from a company free of charge
Our team is always available to assist you with any questions.
Basisseminar TicketOffice
With our basic seminar, you will quickly become familiar with TicketOffice. Here you will learn the basics of our software and gain general foundational knowledge for your daily work and using TicketOffice.
Accounting seminar TicketOffice
With our accounting seminar, you will quickly become familiar with accounting in TicketOffice. Here you will learn in-depth basics of the accounting functions of our software and gain general foundational knowledge for your daily work and using TicketOffice.
Professional seminar TicketOffice
With our Professional seminar, you will learn advanced functions of TicketOffice to make even better use of it in your daily work.
abakusBT Training Courses
abakusBT combines risk controlling and risk management and promotes the highest possible efficiency in the processing of property developer loans. The software allows credit developments to be monitored and controlled precisely.
Deviations from the calculation are displayed immediately so that you can intervene in good time. abakusBT optimizes processes, saves resources and increases security. Learn the basic functions in a one-day seminar – or deepen your confidence in using the software.
The abakusBT on-site training course
From basics through accounting to Professional: Learn about the functions of abakusBT in detail and with a practical focus, each on a one-day seminar.
Organizational details:
- 1 seminar day each
- Participants: max. 10 people
- Location: Freiburg im Breisgau
- Catering included
Costs:
- Price: on request
- 30% discount for customers with a CustomerCare, service or maintenance contract
- Every 3rd participant from a company free of charge
Our team is always available to assist you with any questions.
Basisseminar abakusBT
With our basic seminar, you will quickly become familiar with the basic processes of abakusBT. Here you will learn the basics of our software and gain general foundational knowledge for your daily work and using abakusBT.
Individual training courses
We are pleased when you use our IT solutions. Our software is designed to support your business processes as effectively as possible – and to be enjoyable to use!
To ensure that you can operate the applications effectively, securely and professionally, we also offer all seminars and webinars as individual training courses.
- tailored to your needs
- individual & flexible
- with any number of participants
Simply get in touch with us! We will be happy to coordinate a date with you upon request.
30 years of highQ – thank you for your trust
Since June 4, 1996, highQ has stood for intelligent software solutions that make public transport simpler, more transparent, more customer-friendly and, above all, more sustainable. We are delighted to have you by our side on this journey.