Data protection

Data protection

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal information is any information that personally identifies you. For detailed information on the subject of data protection, please refer to our data protection declaration below this text.

Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the contact details of the operator in the legal notice of this website.

How do we collect your data?
One instance of data collection is the data you provide us with. This may involve data that you enter in a contact form, for example.
Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time at which the page was accessed). This data is collected automatically as soon as you access our website.

What do we use your data for?
Some data is collected to ensure that the website is error-free. Other data may be used to analyse your user behaviour.

What rights do you have to your data?
You have the right at any time and free of charge to obtain information about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the legal notice for this and other questions on the subject of data protection. Furthermore, you have the right to appeal to the responsible supervisory authority.

Analysis tools and third-party tools
When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the data protection statement below.
You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. General notes and mandatory information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this data protection declaration.
If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. communication by email) can be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Responsible body
The responsible body for data processing on this website is:
highQ Computerlösungen GmbH
Christian Disch, Thomas Hornig
Schwimmbadstraße 26
79100 Freiburg
Germany
Phone: +49 (0)761 70 60 40
Fax: +49 (0)761 70 60 44
Email: info(at)highQ.de
Website: www.highQ.de

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. For this purpose, an informal email to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority
In the event of breaches of data protection law, the person concerned is entitled to lodge a complaint with the competent supervisory authority. The responsible supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. A list of the data protection officers and their contact details can be found in the following link: Insert link https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to the transfer of data
You have the right to have data that we process automatically, on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.

SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Disclosure, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to request information free of charge about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. You can contact us at any time at the address given in the legal notice for this and other questions on the subject of personal data.

Objection to advertising emails
We hereby object to the use of contact data published within the scope of the legal notice obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action against unsolicited mailing or emailing of spam and other similar advertising materials.

3. Data protection officer

Statutory data protection officer
We have appointed a data protection officer for our company.
Christian Walter
Schwimmbadstraße 26
79100 Freiburg
Germany
Phone: +49 (0)761 70 60 40
Email: info(at)highQ.de

4. Data collection on our website

Cookies
Some of the pages on this website use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser during your next visit.
You can configure your browser so that you are informed when cookies are set and only allow cookies in individual cases, accept cookies for specific cases or generally exclude them and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are necessary to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Article 6 Paragraph 1 Letter f of the German Data Protection Act (DSGVO). The website operator has a justified interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are dealt with separately in this data protection declaration.

Contact form
If you send us enquiries via the contact form, your details from the enquiry form including the contact data you provided there will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. This data will not be passed on without your consent.
The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent ( Article 6, Paragraph 1, Letter a of the German Data Protection Act DSGVO). You can revoke this consent at any time. For this purpose, an informal email to us is sufficient. The legality of the data processing operations carried out up to the point of revocation remains unaffected by the revocation.
The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Server log files
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources.
The basis for data processing is Article 6 Paragraph 1 Letter f of the German Data Protection Act (DSGVO), which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

5. Analysis tools and advertising

Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable the analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
Google Analytics cookies are stored on the basis of Article 6 Paragraph 1 Letter f of the German Data Protection Act (DSGVO). The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP Anonymisation
We have activated the IP anonymisation function on this website. This will cause Google to shorten your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as preventing Google from processing this data by downloading and installing the browser plugin available under the following https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent the collection of your information on future visits to this website: Disable Google Analytics
For more information about how Google Analytics uses user data, please see Google’s privacy policy:https://support.google.com/analytics/answer/6004245?hl=de

Order data processing
We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Newsletter

Newsletter data
If you wish to receive the newsletter offered on this website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form will be processed exclusively on the basis of your consent in accordance with Article 6 Paragraph 1 Letter a of the German Data Protection Act (DSGVO). You can revoke your consent to the storage of data, email address and their use to send the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data that you have provided to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after unsubscribing from the newsletter. This does not affect data that we have stored for other purposes (e.g. email addresses for the member area).

Inxmail
This website uses the services of Inxmail to send newsletters. The provider is Inxmail GmbH, Wentzingerstr. 17, D-79106 Freiburg/GERMANY.
Inxmail is a service with which, among other things, the sending of newsletters can be organised and analysed. If you enter data for the purpose of subscribing to the newsletter (e.g. your email address), this data is stored on Inxmail’s servers.
With the help of Inxmail, we are able to analyse our newsletter campaigns. When you open an email sent with Inxmail, a file contained in the email (known as a web beacon) connects to Inxmail's servers. This enables us to determine whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
If you do not wish Inxmail to carry out an analysis, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.
Data processing is based on your consent in accordance with Article 6 Paragraph 1 Letter a of the German Data Protection Act (DSGVO). You can revoke this consent at any time by unsubscribing the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you have provided us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted both from our servers and from Inxmail's servers after you cancel the newsletter. This does not affect data stored by us for other purposes (e.g. email addresses for the member area).
You can find more details in the Inxmail data protection provisions under:
https://www.inxmail.de/datenschutz

Conclusion of a data processing agreement
We have concluded an agreement with inxmail for order data processing in which we commit inxmail to protect the data of our customers and not to pass it on to third parties. This contract can be viewed under the following link: https://www.inxmail.de/dsgvo

7. Plugins and tools

Adobe Typekit web fonts
This website uses web fonts provided by Adobe Typekit for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache so that texts and fonts are displayed correctly.
For this purpose, the browser you are using must connect to the Adobe Typekit servers. This allows Adobe Typekit to know that your IP address has been used to access our website. The use of Adobe Typekit web fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f of the German Data Protection Act (DSGVO).
If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Adobe Typekit web fonts can be found at typekit.com and in Adobe Typekit’s data protection declaration: https://www.adobe.com/de/privacy/policies/typekit.html

 

8. Website administration

Our website and, where applicable, the user accounts of integrated services (e.g. Google Analytics, Mailchimp, etc.) are administered by the advertising agency ukw-freiburg GmbH & Co. KG, Waldkircher Str. 12, Alter Zollhof, 79106 Freiburg, Germany (hereinafter referred to simply as “ukw”). In the course of maintenance work, technical changes or error corrections to the editorial system of the website, as well as editorial work on the website or on the user accounts of integrated services, ukw may gain access to personal data of customers, interested parties and visitors to this online service. Such personal data will be processed by ukw exclusively to the extent granted to ukw by the website operator. A corresponding contract exists between the website operator and ukw for order data processing in accordance with the German Data Protection Act (DSGVO).

Get in touch

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0761 - 70 60 40